Repair and Maintenance

Eyedot > Repair and Maintenance

Repair and Maintenance

At Eyedot we can diagnose, repair and validate electronic, electrical and optical technologies. Where obsolescence issues make repair impractical, we offer a form, fit and functionally compatible design service to replace legacy sub-systems.

We understand the regulatory demands placed on mission critical systems and work to rigorous safety and quality requirements. We have full accreditations that enable us to support the Defence, Aerospace, Rail, Road and Power sectors.

If supporting design documentation is not available with a system, we can offer a range of reverse-engineering solutions to return your systems to a working and supportable state, and all of our repairs are fully warranted with extended warranties available and extensive additional support options, including on-site services at secure locations.

CASE STUDY:
Maintenance of specialist equipment

Our customer operates radar systems that were originally developed in the 1970’s. These systems are designed to provide approach surveillance for Air Traffic Services.

A legacy system such as this can mean that components are difficult to find, and the technology requires a specific skill set to repair. Keeping them fully operational is critical to their business.

Eyedot worked with the customer to develop a partnership, as to provide the best solutions it is important to us to understand their business fully. We see ourselves not just as a supplier, but as an extension of their engineering team.

As a part of this, we built a test rig for the radar system, which ensured that critical equipment is protected from excessive voltage.

All equipment that is worked on is fully tested through this rig, giving the customer assurance that it is fully tested and ready to use.

Without this process in place, there is the additional risk that equipment can fail upon installation, which not only incurs cost of repair, but also equipment downtime and entire airfields out of action.

Eyedot also now support the cutomer’s ad-hoc requirements, complementing their in-house team perfectly. This means that their engineers can focus on site visits and service repairs.

Customer quote

“Having Eyedot as a support to our business is invaluable. Their technical expertise when it comes to legacy systems really is second to none.

We know that our business critical equipment is in safe hands ”